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AI Assistants & Automation

Set up AI assistants that answer customer questions, route enquiries and automate routine work.

Illustrative store assistant conversation and enquiry routing workflow.

We build AI assistants that answer common questions using your approved product information and policies. When an enquiry needs a person, the assistant can hand it off to your team. We also connect forms, inboxes and other tools to automate routine follow-ups. Before launch, we test real scenarios and agree where staff review is needed.

What we can help with

Customer Support Assistants

Answer common questions using your approved business information.

Enquiry Routing

Send incoming enquiries to the right team or inbox.

Workflow Automation

Automate routine follow-ups, notifications and data updates.

How we work

Plan

Identify which questions and tasks to automate.

Build

Configure your assistant and define when staff take over.

Launch

Test realistic scenarios before making the workflow live.

Discuss your automation project

Tell us where your team spends time on repetitive enquiries or tasks.